Terms of service
Terms of Service
Welcome to carpexq.com (the “Website”), operated by DENISA-ANA-MARIA CIOLAN, an individual entrepreneur based in Cluj-Napoca, Romania (“we,” “us,” or “our”). By accessing or making a purchase through this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not accept these terms, please discontinue your use of the Website.
User Eligibility & Proper Use
By using this Website, you confirm that you are legally permitted to access online services in your country of residence. You agree to use the Website in a lawful and responsible manner and to refrain from any activity that could disrupt, damage, or compromise the platform — including unauthorized access, data extraction, interference with security features, or misuse of its content.
Product Availability & Website Changes
We may update, modify, or remove products, pricing, or Website functionality at any time without prior notice. While we strive to keep all information accurate and accessible, carpexq.com does not guarantee uninterrupted service or the absence of errors.
Product Information
All product descriptions, photos, and specifications on the Website are intended for general illustration. Items received may vary slightly in color, appearance, size, or features. Product availability is subject to change without prior notice, and we encourage you to review all details carefully before placing an order.
Order Confirmation & Cancellation
Please ensure all order information is correct before checkout. We reserve the right to cancel or refuse any order due to pricing inaccuracies, suspected fraudulent activity, or limited stock. If we must cancel an order after payment has been submitted, a full refund will be issued as soon as possible.
Payment Authorization
By placing an order, you authorize carpexq.com and its payment partners to securely process your transaction. We may cancel, hold, or refuse payments that appear fraudulent or that violate these Terms.
External Links
The Website may include links to third-party websites for your convenience. We have no control over the content, policies, or practices of these external sites and are not responsible for any loss, damage, or issues arising from their use.
User-Submitted Content
If you submit reviews, images, or other materials to carpexq.com, you grant DENISA-ANA-MARIA CIOLAN a non-exclusive, royalty-free, perpetual license to use, publish, and display such content on the Website and associated media. You retain ownership of your content but waive any applicable moral rights to the extent permitted by law.
Privacy
Your privacy matters to us. Please review our Privacy Policy to understand how your personal information is collected, used, and protected. Continued use of the Website implies your consent to these practices.
Intellectual Property
All content on carpexq.com, including text, graphics, logos, product images, and software, is owned or licensed by DENISA-ANA-MARIA CIOLAN and protected by applicable intellectual property laws. Unauthorized copying, redistribution, or modification of any content is strictly prohibited.
Limitation of Liability
To the maximum extent allowed by law, DENISA-ANA-MARIA CIOLAN and carpexq.com are not liable for any indirect, incidental, or consequential damages resulting from the use of the Website or its products. Our liability for direct damages shall not exceed the total amount paid for the product that gave rise to the claim.
Indemnification
You agree to indemnify and hold harmless DENISA-ANA-MARIA CIOLAN, her employees, and affiliates from any claims, losses, liabilities, or expenses (including legal fees) resulting from your violation of these Terms or misuse of the Website.
Governing Law & Dispute Resolution
These Terms are governed by the laws of Romania. Any disputes arising in connection with the Website or these Terms shall be resolved exclusively by the competent courts in Romania.
Contact Information
For questions regarding these Terms of Service, you may contact:
DENISA-ANA-MARIA CIOLAN
Str. Luncii 27, Cluj-Napoca 400394, Romania
📧 Email: info@carpexq.com
📞 Phone: +40 723 814 509